Use Error Codes for Exception Handling of Documents

Learn how and when to use error codes in Classification and Extraction Validation.

At the bottom of both our Classification and Extraction interfaces, you’ll find error code buttons.

When you select an error code, the validation process ends, and the document reaches the status “done.”

All previously validated document types and fields will be saved, and the chosen error code will be included once you request the resulting data via the API.

Our error codes should be applied according to the following table (the values in braces are the corresponding values in the API response):

Unreadable
[”unreadable”]

Core information is not readable due to bad image quality or other factors

Unprocessable
[”unprocessable”]
Multiple Documents in one file / "wrong" files (e.g. a black image)
Out of scope
[”out_of_scope”]
The document is of a document type that is not available
Page Missing
[”page_missing”]
A page with core information is obviously missing
Page Incomplete
["page_incomplete”]
A page is cut off / poorly scanned
Multiple documents on a page
[”page_has_multiple_documents”]
Several documents sharing one page, e.g. four receipts on one page